SHIPPING & RETURNS
Take advantage of the online store KLee and everything will reach you easily and directly home. Without a minimum order.
The “national” shipping costs are € 6.90,
The shipping costs “Europe” are € 10.85
The shipping costs all “the world” are € 14.85
Independent of the value of the order (unless it exceeds € 80) and the type of payment.
An e-mail confirming the receipt of your order will be sent immediately after your purchase (not if you send anything until the payment receipt). The purchase contract is perfected by sending the requested goods, detailed in the e-mail received.
Once the payment has been received, we will send you a confirmation by e-mail of the shipment. This will be done regardless of the selected payment method.
You will receive another e-mail, when your package is transferred to the shipping company. From this point, in the normal commercial process you will receive your package in 5-8 working days.
(Except the rest of the world)
Confirmation of your return
As soon as your return has been processed in our logistics center we will send you a confirmation email. For more information on returns click here.
KLee we offer 2 production times:
Normal production: Between 1 and 5 days from the arrival of the order; Depending on our production load.
Priority / urgent production: We place your order the first of the queue and we guarantee that in 48h it is already produced and shipped (this mode has an extra cost of 15.90 €) The service is only for Spain and Europe.
These times refer only to production and to working days. If the shipments are to peninsula, we send it with normal courier.
Once we have finished your order and delivered it to the carrier, you will receive a notification email. In this box you can see the approximate delivery time once your order is produced and shipped:
Peninsula Production + 3-5 days
Peninsula Production + 48h (for urgent orders)
Baleares Production + 3-5 days
Europe Production + 5-10 days
Rest of the world Production + 15-25 days
Yes, we ship to most countries, especially Europe and the whole world.
International orders to Europe take approximately 5-10 days to be delivered from the moment of shipment, while those from outside the European continent, about 15-25 days.
Unfortunately we are not currently available tracking methods for shipments outside of Spain.
ATTENTION: On Saturdays and holidays there is no delivery.
Spain and Europe and all over the world.
From 80€ will be FREE for shipments to the peninsula and Europe. International Shipping (USA, Australia, etc …) as well.
The price of the shipment is always specified in the cart of the purchase, as well as in the detail sheet of any product and will depend on the products that you have in the cart of the purchase.
The customer will have to face the customs costs that are produced and that in no case are included in the shipping costs shown.
There may be occasional promotions announced on the web that modify these shipping conditions, always reducing the usual shipping amount.